The safety of you our clients & team is paramount.
We want to ensure you that we will be following all Government guidelines , & possibly beyond, to ensure the safety of our clients & team.
Therefore there are some temporary changes listed below that we have had to make to ensure the safety of everyone. We appreciate that visiting the Salon/Spa for most is a time to relax & be indulged & we will still do our upmost to achieve this. Please bear in mind that these changes are not what we wish to do, but are necessary & everyone must unfortunately adhere to them. PLEASE READ CAREFULLY so that you are prepared for not only the changes we have made, but also for the guidance we are asking our clients to adhere to, so to avoid any disappointment on arrival & during your appointment.
There will be a temporary surcharge of £1 added to each clients bill irrespective of service. This simply covers the cost of PPE & the safety measures we have introduced into the Salon/Spa. This charge will of course be removed as soon as these measures are no longer needed.
SALON/ SPA CHANGES
We will ensure social distancing as much as possible with markings on the floor.
There will be hand sanitisers on each section/ room, reception desk & toilet .
There will be anti bacterial wipes on each section/ room & anti bacterial toilet wipes in the bathrooms.
PLEASE ENSURE YOU USE AT ALL TIMES.
All staff will have their temperature taken every morning.
We will be using disposable gowns, aprons, hand towels, hair towels & gloves.
The Spa will continue to use towels which will be washed in antibacterial washing lotion at a minimum of 60C.
Every team member will be wearing PPE consisting of a face mask or face shield.
We will be wearing gloves while washing your hair.
All surfaces will be disinfected & cleaned between each client with strong antibacterial cleansers & tools/equipment will be disinfected too.
Every team member has passed the “Barbicide” course for the Salon/Spa Sanitation.
Where possible we will open the doors/windows to allow ventilation & airflow.
Each client will have their temperature taken on arrival via an infrared thermometer. If anyone’s temperature reads above 37.8C we will unfortunately not be able to carry out the appointment.
Please only bring one bag with you.
We will not be able to store any coats/jackets so please only wear one that will fit in your bag.
Please come on your own. We will not be able to accommodate any children, friends, family or partners.
We will not be able to accommodate any children that cannot come to the salon unaccompanied. Children will be charged at full price.
Our discount days will remain the same for NHS NUS & OAP on Monday, Tuesday & Wednesday. There will be no discounts for children.
Please do not arrive until your appointment time as we will have no waiting area available.
You may be required to wait outside even if you are on time so please be prepared.
We will be taking all methods of payment.
We will not be providing clients with face masks but have them available (£1 charge).
There will be no fringe trims available.
Please visit the lavatory before leaving for your appointment to try to reduce the use of ours during your visit as much as possible.
Please do not self select retail products - allow your Stylist/Therapist to collect them for you.
There will be no magazines available to read, so please bring reading material with you.
There will be no beverages available, so please (especially spa clients) bring your own.
Please be very honest with us if you feel unwell or if you have been in contact with anyone who has been unwell with any similar symptoms to COVID 19. If this is the case please do not visit the Salon/Spa.
Thank you for taking the time to read the above & please remember this not forever, the wind will change.